WHEN WILL MY ORDER BE READY???

Please understand that I have a very successful studio, yet for personal reasons have decided to stay small and work alone. Because there is a great demand for my work, the volume my studio takes on greatly affects turnaround times. My ability to handle this kind of volume, especially during peak season, is very challenging so I ask that you be patient and understand that I cannot produce your orders any quicker than indicated on my turnaround time sheet (see link below).  This document spells out the time you can expect to wait depending on what time of year you PLACE your order (not the date of your photo shoot).

Please know that I take pride in making sure your order is done properly, professionally and with great care. I process all proofs and portrait requests in the order that I receive them so depending on the volume I have at the time you place your order, there may be a significant wait. While I understand there may be certain situations where items may be needed in a more timely manner, I cannot waiver without compensation of a rush charge as then I would have to do the same for everyone who makes a request.

I am constantly working on ways to make these turnaround times shorter but as a one woman show who has a successful home-based career and a very busy family, it's a battle I continue to fight... so please bear with me!

Please click here to see the Turnaround Times.

email: sue@suespointofview.com | phone: 732-899-3049 | ©2008 Sue's Point of View

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